Refund policy

90-Day Money-Back Guarantee

We back Curve Drops with a 90-day money-back guarantee. Take it every day as directed. If you're not happy with your order for any reason, contact us within 90 days of the day it was delivered and we'll give you a full refund.

• Opened bottles are fine. Partly used or even empty bottles still count. You have to use a daily supplement to try it, so we don't ask for unopened bottles.
• How to start: email support@hercrea.com with your order number (for example #2157) and the email you ordered with. If we need anything sent back, we'll tell you exactly what to do. Please don't mail anything back before you contact us.
• When you get your money: once your refund is approved, it goes back to your original payment method within 10 business days. Your bank or card company may take a few more days to show it.

Subscriptions

You can skip, pause or cancel your subscription at any time, at no cost, from your account at hercrea.com/account or by emailing us. To stop your next order, cancel before its billing date. You can see your next billing date in your account.

Damaged, defective or wrong items

Please check your order when it arrives. If anything is damaged, defective or not what you ordered, email us right away at support@hercrea.com with a photo, and we'll make it right with a replacement or a refund.

EU and UK customers: 14-day right to cancel

On top of our 90-day guarantee, if your order is shipped to the European Union or the United Kingdom, you also have the legal right to cancel your order within 14 days of delivery, for any reason and without giving a reason.

Questions

If you have any questions about a refund or a return, email us at support@hercrea.com. If more than 15 business days have passed since we approved your refund and you still don't see it, please contact us.